A09 - Shift Your Focus: Transforming an HRPP Into a Collegial and Efficient Partner of the Research Community

Monday, November 18, 2024

10:30 AM – 11:45 AM PT

Location: Room 343-344

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This session will focus on strategies used at different academic health center HRPPs that will help change the perception researchers may have of IRBs. The HRPP leaders from four fast-paced, cutting edge, and competitive institutions will share techniques that can be implemented at institutions of any size, regardless of resources or budget, to alleviate the burden on IRB staff and researchers through collaborative relationships. During this session, speakers will demonstrate how to utilize various techniques including metrics, customer service principles, unique resources, and concise communications to shift the perception of the IRB away from a stodgy, regulatory body towards a respected ally. Speakers will also discuss how a partnership across the HRPPs of their institutions has helped standardize these programs and in effect further enhanced the collegiality with researchers across sites.

Learning Objectives:

Understand how to use metrics in a meaningful way that can set expectations and improve transparency
Learn how to build customer service principles and user-friendly resources for your customer (i.e., the researchers)
Develop a public relations strategy to build trust between your IRB and the research community

Speaker(s)

Lori Jennex, MA, CIP

Icahn School of Medicine at Mount Sinai
New York, NY
Brenda Ruotolo, CIP

Columbia University in the City of New York
New York, NY
Melissa Epstein, PhD, CIP, MBE (she/her/hers)

Weill Cornell Medicine
New York, NY
Helen Panageas, CIP

NYU Langone Health
New York, NY

Session Slides Session Handouts