Thank you for attending PRIMR24! The 90-day access period for recordings and evaluations has now expired (cut-off was March 15, 2025). Recordings can be purchased via a link in the left hand navigation; members receive access to the recordings for free after one year (starting on November 17, 2025). Contact registration@primr.org with questions.
For information on how to download your Certificate of Attendance, please see our CE/CIP/CPIA webpage for more information (located below) .
4. When does registration close?
In-person registration will close on November 15. Virtual Meeting registration will remain open throughout the event.
5. Do I receive access to session recordings as part of my in-person registration?
Yes. In-person and virtual registrants will receive access to all sessions recorded on-site at the conference and for up to 90 days after the conclusion of the event. After 90 days, access to the content will be removed, though users will retain access to certificates of attendance.
6. Are the PRIMR24 Workshops included in my PRIMR24 registration?
No. The PRIMR24 Workshops offered on November 17 are not included with registration for PRIMR24. These offerings are an additional fee and advanced registration is required. If you registered for PRIMR24, but want to add a Workshop to your registration, log into your primr.org profile, go to the event page, select the Manage Registration button, hover over the three dots to the right of your name, and select Purchase New Sessions. Attendees can register only for a PRIMR24 Workshop.
7. Do I need to/how do I select the sessions I want to attend?
Yes, to help us gauge room seating, pre-select the sessions you’d like to attend on-site by logging into the conference platform once available and favoriting the sessions you want to attend (click the “star icon” attached to each session descriptor). Virtual meeting registrants can also favorite sessions, but it's not required.
8. Do any sessions require pre-registration?
Yes. The PRIMR24 Workshops are an additional fee and you must add them as part of your registration. There may be other sessions that require pre-registration; this will be indicated with a “ticket” icon on the agenda. If you already registered, but want to add a session that requires pre-registration, contact us at registration@primr.org.
9. Can I earn continuing education/CIP/CPIA credit for participating in this online event?
Yes. Please review the Continuing Education Credits webpage for more information. Sessions eligible for CIP or CPIA credit are indicated with a CIP or CPIA icon on the agenda.
10. Are meals included with registration?
No. Due to rapidly rising food costs, PRIM&R will not offer breakfast or lunch at this event. In this way, we can continue to keep our registration fees affordable. Options for breakfast and lunch are within walking distance of the Convention Center, including at the conference hotels. PRIM&R will offer beverage breaks with snacks and receptions, and food for purchase at lunch in the exhibit hall. For more information on local dining options, visit this webpage.
11. Is shuttle service available to/from the airport and/or to/from the hotels and convention center?
PRIM&R is not providing shuttle service for this event. Attendees are on their own for transportation to/from the airport. The conference hotels are within walking distance (3-7 minutes) of the Convention Center, but the city also has Uber, Lyft, and/or taxi service. For more information on local transportation options, visit this webpage.
12. Who do I contact if I have an accessibility request?
Learn more about accessibility requests on this webpage, which includes information on what we can provide, and how to request specific services.
13. Are first aid/medical services available on-site?
Two EMTs will be on-site for medical emergencies or minor first aid issues requiring immediate care. For those requiring additional medical assistance, a list of local urgent care facilities and hospitals will be available at the Help Desk and in the conference app. If at any time there is an emergency, attendees should call 911 directly or have someone close by call on their behalf.
14. Can I transfer my in-person registration to another person?
Registrants may transfer their registration to another person at their institution by completing and returning the registration transferal form along with a completed registration form for the person who will take their place. Transfers are subject to a processing fee ($75 for PRIM&R members; $100 for nonmembers). Transfers must be emailed to PRIM&R before the start date for the conference. Once your registration transferal is complete, a confirmation email will be sent from PRIM&R. Please keep this email for your records. Read more about our Cancellation/Transferal of Registration policies.
17. Can I cancel my registration for this event?
Registration cancellations must be made by completing and returning the cancellation form no later than 30 days before the program. Refunds for cancellations received within this timeframe, minus a processing fee ($75 for PRIM&R members; $100 for nonmembers) will be issued. Refunds will be processed within 60 days of the conclusion of the program/event. No refunds will be issued for cancellations received less than 30 days before the start date for a program. In the case of extenuating circumstances such as accident or illness occurring less than 30 days before the event, an attendee may reach out to PRIM&R to inquire about a refund (minus the processing fee; proof of extenuating circumstance will be required). Registrants who do not attend an event and who do not contact PRIM&R in writing to cancel their participation at least 30 days prior to the event start date are responsible in full for their fees. Refunds will not be issued for PRIM&R membership dues. Registration cancellations must be emailed to PRIM&R. Once your cancellation is complete, a confirmation email will be sent from PRIM&R. Please keep this email for your records. Read more about our Cancellation/Transferal of Registration policies.
19. Who do I contact about questions about my registration?
Email us at registration@primr.org.